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Worldstream Manager — Installation Guide for WHMCS

Worldstream 16 Aug 2026 By Ankita
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Worldstream Manager — Installation Guide
1. What you are installing

Worldstream Manager is a commercial WHMCS suite with two modules that must be installed together:

Component Path on the WHMCS server Role
Provisioning (server) module modules/servers/worldstreamv2/ Client area + admin service tab dashboard, lifecycle hooks, product Module Settings
Addon module modules/addons/worldstreamv2/ License, API accounts, instance list/assign, invoices, activity logs, migration

System name: worldstreamv2 (chosen so it can coexist with the legacy module named worldstream during cutover).

Important product behaviour
  • The Worldstream API does not create new dedicated servers from WHMCS.
    Create / assign always links an existing Worldstream Server ID to a WHMCS service.
  • API keys live only in the addon Accounts table. They are selected per product via Module Settings — never stored on WHMCS “Servers”.
  • The remote resource id is stored only in the admin-only product custom field serverId|Server ID.

2. Requirements
Requirement Minimum
WHMCS 8.x or newer
PHP 8.2+ (with cURL, JSON, OpenSSL)
ionCube v14 and above
Outbound HTTPS To https://www.customerpanel.nl/ (Worldstream API) and https://secure.whmcsmodule.net/ (license)
Worldstream account Customer panel API key (api_id) with access to the servers you will manage
License Valid Worldstream Automation key from WHMCSModule Networks
Permissions / outbound allow-list

Ensure the WHMCS host can reach:

  • https://www.customerpanel.nl/api.php — Worldstream REST/RPC API
  • https://secure.whmcsmodule.net/ — license verification & version check
  • https://my.worldstream.nl/ — optional admin “Console” deep-link (browser only)

4. Fresh installation (step by step)
Step 1 — Upload files
  1. Upload modules/servers/worldstreamv2/ and modules/addons/worldstreamv2/ to the WHMCS installation.
  2. Confirm file ownership matches your web/PHP user.
  3. Confirm PHP can read the trees.
Step 2 — Activate the provisioning module

WHMCS discovers server modules automatically when the folder exists. You do not “activate” it like an addon; you attach it to products later.

Optional sanity check: open Setup → Products/Services → Products/Services → Create/Edit a product → Module Settings and confirm Worldstream Manager appears in the module list.

Step 3 — Activate the addon
  1. Go to Setup → Addon Modules (WHMCS: Configuration → System Settings → Addon Modules).
  2. Find Worldstream Manager.
  3. Click Activate.
  4. Click Configure (or open the addon) and set:
Addon setting Purpose
License Key Your WorldStream key from WHMCSModule Networks
Default Reverse PTR DNS suffix used when resetting PTR / replacing provider “worldstream” hostnames (example: clients.yourdomain.tld)
Default Notification Address Email applied automatically for service/traffic monitors (always email method). Never shown or entered in the client or admin provisioning dashboard.
  1. Grant admin role access to the addon (tick the admin roles that may use it) and Save Changes.
Step 4 — Add a Worldstream API account
  1. Open Addons → Worldstream Manager → Accounts.
  2. Create an account:
    • Name — label shown in product Module Settings (e.g. Production).
    • API key — Worldstream panel API key (stored sealed with WHMCS encrypt).
    • Base URL — leave default unless WHMCSModule support tells you otherwise (https://www.customerpanel.nl/api.php).
    • Region — optional label only.
  3. Use Test connection. Success returns a server count from the provider API.
  4. Keep at least one account Active.

You may add multiple accounts (separate Worldstream customers / keys) and pick per product later.

Step 5 — Set Default Reverse PTR

Still under addon Configure / settings:

  • Enter a hostname suffix you control, e.g. clients.example.com
  • Reset PTR builds: static.<d>.<c>.<b>.<a>.clients.example.com for IPv4 a.b.c.d
  • When the provider returns an rDNS value containing worldstream, the dashboard displays your default static form instead of Worldstream branding

Do not put a full static hostname in this field — only the suffix.


5. Create a WHMCS product
  1. Setup → Products/Services → Products/Services → Create a New Product
    (or edit an existing dedicated-server product).
  2. Module Settings → Module: Worldstream Manager.
  3. Configure options (sectioned UI):
Setting Recommended
API Account Select the account created in §4 Step 5
Power Off On Terminate On if you want Terminate to power the server off before clearing the local link
Bandwidth Alert % e.g. 90 (usage notifications / thresholds)
Client Power Controls Show / Hide
Client Reinstall Show / Hide
Client Network Tools Show / Hide
Client Notifications Show / Hide
Order Form Styling Optional cart styling
  1. Save the product.
Automatic custom field

Saving Module Settings ensures the admin-only custom field:

serverId|Server ID
  • Visible to admins on the service.
  • Not shown to clients as a free-text editable field in the client dashboard.
  • This is the only place the remote Server ID is stored for the service.

6. Link a service to a Worldstream server

Because the API cannot order new hardware, every live service needs a Server ID.

Option A — Addon Instances (recommended)
  1. Create the WHMCS order/service for the product (status Pending/Active as you prefer).
  2. Open Addons → Worldstream Manager → Instances (Servers).
  3. Locate the unassigned Worldstream server.
  4. Assign it to the WHMCS service.
  5. The module writes serverId, syncs Main IP / username, and logs the assign.
Option B — Manual custom field + Create
  1. On the service in admin, set Server ID (serverId) to the Worldstream id.
  2. Run Create / Module Create so CreateAccount validates the server via API and syncs IP.

If Create runs with an empty Server ID, WHMCS returns an error telling you to assign first.

After linking
  • Client Area → Service → Overview (and tabs Network, Traffic, Reinstall, Notifications, Logs) load live from the API when the service is Active.
  • Non-Active client statuses (Suspended, Terminated, Pending, etc.) collapse the client dashboard and block AJAX.
  • Admin → Service → Worldstream Manager tab shows the same dashboard with admin-only extras (Server ID, Console link, IP/uplink block controls).

7. Lifecycle behaviour (what each module action does)
WHMCS action Module behaviour
Create Verify Server ID exists at provider; persist field; sync Main IP
Suspend Power off
Unsuspend Power on
Terminate Clear local serverId binding; optional power off (product setting). Does not destroy the server at Worldstream
Usage Update Pull traffic usage into WHMCS bandwidth fields

Rebuild protection (client + admin) is a local lock that blocks reinstall/rescue until disabled — it is not a Worldstream API lock.


8. Upgrading an existing Worldstream Manager install
  1. Put WHMCS in maintenance mode if you prefer.
  2. Overwrite both module folders with the new package files (keep no orphaned old PHP files).
  3. Open Setup → Addon Modules → Worldstream Manager → Activate/Upgrade path: visiting the addon or re-saving
    • Ensures tables/columns exist (including credential os_name)
    • Re-seals any plaintext API keys / OS–rescue passwords with WHMCS encryption
  4. Hard-refresh browser assets (CSS/JS are versioned via module version constants).
  5. Re-test: License page, Accounts → Test connection, one client service Overview.

9. Migrating from legacy module worldstream

Legacy suite: modules/servers/worldstream + modules/addons/worldstream.
New suite: worldstreamv2 (this package).

Before you migrate
  1. Install and license Worldstream Manager (worldstreamv2) completely (§4).
  2. Create API Accounts in the new addon (keys are not copied from the legacy addon).
  3. Set Default Reverse PTR (migration can also seed from legacy dnsvalue when present).
  4. Keep the legacy modules installed until cutover finishes (products still reference servertype = worldstream).
Run migration
  1. Open Addons → Worldstream Manager → Migration.
  2. Review listed products still on the legacy module.
  3. Choose the target API account (and PTR if prompted).
  4. Prefer Dry run first, then migrate for real.
  5. Migration will typically:
    • Switch product servertype to worldstreamv2
    • Write Module Settings (account, PTR-related options)
    • Ensure serverId|Server ID
    • Relink legacy serveraccesshash / access hash → serverId for live services
After migration
  1. Open a migrated service → confirm Overview loads.
  2. Confirm client feature toggles on the product.
  3. When all products/services are cut over, deactivate/remove the legacy worldstream addon/server modules only if you no longer need them.

10. Troubleshooting
Symptom What to check
Addon activate error mentioning server module Upload modules/servers/worldstreamv2/ before activating the addon
Addon pages redirect / blocked except License License inactive, wrong key, or outbound block to secure.whmcsmodule.net
“Add an API account…” in product settings Create an active account under Addon → Accounts
Create fails / empty Server ID Assign via Instances or set custom field first
API errors / empty lists Key permissions, wrong account, or firewall to customerpanel.nl
PTR reset fails Default Reverse PTR empty or invalid hostname suffix
Client sees blank dashboard Service status not Active

Useful WHMCS locations:

  • Utilities → Logs → Module Log (filter worldstreamv2)
  • Addons → Worldstream Manager → Logs (module activity)
  • PHP error log / WHMCS activity log for activate failures

11. Uninstall / deactivate
  1. Deactivate the addon under Addon Modules. Tables are kept by design (no destructive drop on deactivate).
  2. Detach products from the Worldstream Manager module or switch them to another module.
  3. Remove the two module folders if you are fully retiring the product.
  4. Optionally drop mod_worldstreamv2_* tables only after a verified backup and when you no longer need historical data.

12. Quick reference — addon navigation
Page Use
Dashboard High-level stats
Accounts Multi API keys (create / edit / test / delete)
Instances Provider server list + assign to WHMCS services
Invoices Open Worldstream invoices / pay with balance (API-supported)
Logs Module activity
Migration Legacy worldstreamworldstreamv2 product cutover
License Key entry, status, re-verify

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